Warranty

– 90 day warranty on all our products.

If the device you purchased is faulty or has a problem, we will gladly provide a replacement if available by returning the item within 15 days of receipt of delivery. If you need to return a faulty device, please contact us via our RMA Form. Once the item has been received in our warehouses and verified, a replacement will be shipped free of charge. If the same model is no longer available, we will offer a replacement of a similar or better value or a full refund. Our warranty policy is void if you attempt to modify, open, unlock, root or change the device’s operating system, and it does not cover damages caused by buyer’s negligence or abuse.

Returns

Items will not be accepted for exchange or refund, after 15 days from the date of purchase.

If you wish to return your item and it is within 15 days of purchase, and it is still in its original condition, you can request a return label and return the item by contacting us through our RMA Form. We offer free returns and will provide you with a prepaid return label. Once the item has been received and verified. Our return policy is invalid if you try to modify, open, unlock, root or change the operating system of the device.

Do you want to start processing a return or replacement?

Please click here to start the process

Once you have initiated your RMA claim and generated your free return shipping label, you will need to send the item back to us. After receiving the item at one of our facilities and registering it for review, we will process a replacement or refund within 48 business hours, depending on the availability of a suitable replacement.